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Note: As a general rule in crisis management, if a triage-type decision is made in which certain systems must be eliminated or delayed (because of resource or personnel constraints), mission critical systems must not be among them. While both can be significant in scope, the main difference between mission critical and business critical lies in the major adverse impact and the very real possibilities of loss of life or serious injury. When a mission critical system experiences an outage, the results are a failure in some goal-oriented activity (such as saving lives, preventing serious injuries or delivering utilities) when a business critical system experiences an outage, the results are economic in nature (such as lost customers or breached contracts). So, what’s the difference between mission critical and business critical? The answer lies in the overall impact of an outage.
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When a mission critical system fails or is interrupted, the damage is often quick and substantial. A mission critical system is a computer, electronic or electromechanical system that is fundamentally necessary to the success of a specific operation.